Privacy Policy — SiraFood
Last updated: December 15, 2025
Welcome to SiraFood (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access https://sirafood.com/ (the “Site”). By using the Site, you agree to this Policy.
1. Information We Collect
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User-provided data: name, email address, phone number, shipping/billing address, messages via contact or order forms, preferences
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Automatically collected data: IP address, browser/OS, pages visited, referrer URL, session times, cookies and tracking pixels
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Aggregated or anonymized data: usage statistics, trends, performance metrics
2. Use of Information
We use your data to:
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Operate and improve the Site
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Process orders, shipping, support inquiries
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Send updates, promotions, newsletters (if you consent)
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Monitor analytics, performance, and user behavior
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Ensure security and detect fraud
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Comply with legal obligations and enforce our Terms
3. Legal Basis for Processing
Consent; Contractual necessity (order fulfilment, account management); Legitimate interests (analytics, security); Legal obligations.
4. Sharing & Disclosure
We do not sell your personal data. We may share with: trusted third-party providers (hosting, payments, email, logistics), regulatory authorities when required, or during business transactions. Aggregated data may be shared in anonymized form.
5. Cookies & Tracking
We use cookies and similar technologies for site functionality, preferences, analytics, and optionally marketing. You may disable cookies, though some features may degrade.
6. Data Retention
We retain personal data only as long as needed for processing or legal compliance; thereafter we delete or anonymize it.
7. Security
We use encryption, secure servers, access controls, audits, and best practices to protect data. However, no system is absolutely secure.
8. International Transfers
Your data may be processed or stored abroad. We apply appropriate safeguards (consent, contracts) when required.
9. Data Subject Rights
Depending on your location, you may have rights: access, correction, deletion, restriction, objection, data portability, withdrawal of consent, and opt-out of marketing. Contact us to exercise these rights.
10. Children & Minors
The Site is not directed at children under 16. We do not knowingly collect data from minors. Any such data discovered will be removed.
11. Third-Party Links
We may link to external websites. We are not responsible for their privacy or content practices.
12. Changes to Policy
We may update this Policy; changes will appear with a revised “Last updated” date.
13. Contact
SiraFood
Address: 87 Gourmet Way, Chiang Mai, Thailand
Email: [email protected]